No-shows and last-minute cancellations enormously disadvantage our business. They also mean that other clients cannot book those times and miss out.
A DEPOSIT IS REQUIRED TO SECURE YOUR BOOKING
We understand that sometimes you may need to change your booking, we request 24 hours’ notice so that we can offer that time slot to another client. We cannot accept messages left on Mondays, Tuesday or public holidays as sufficient notice, as this would not allow us enough time to try and rebook your time slot.
If you do not provide us with 24 hours’ notice or you fail to turn up for your appointment your deposit will be forfeited.